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Order two water coolers and receive the amazing new Koolbabe tabletop cooler, which uses standard Brita filters.

Acrokool are a long established UK based manufacturer of water coolers - with free standing, wall mounted, and desktop models.
This Technical Excellence has been recognised with the award of several patents and the award of the prestigious Government SMART award for funding technical excellence for unique patentable technology.

We have experience not only in refrigeration and its ......
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Installation & Maintenance & After Care

Care For Your Watercooler

All our Point Of Use water coolers should be cleaned regularly

All our water coolers should have unobstructed vents, clear from lint and dust, and with no obstruction withn 200mm of grills.

Water coolers should be serviced at regular 6 monthly intervals, and filters changed if fitted,

SR/Elkay Water Cooler Ranges: PLEASE NOTE: Air intake and outlet vents should be provided within the counter cabinet to allow sufficient air flow to pass through the cooling unit and to prevent the unit from overheating.

Download Manual

Cleaning shedule

SF-Industrial and Slimline Water Cooler Ranges

The stainless steel sink top and cabinet of the water cooler should be cleaned regularly. Abrasive agents or scourers should not be used, as this could scratch the material. Gentle soap and water is recommended.

DAILY:

  1. Check the general cleanliness of the watercooler stainless steel sink top and both drinking taps (bubbler and cup filler). Use gentle soap and water to clean the drinking taps. Operate the taps to flush away any soap residue with sufficient water.
  2. Ensure the sink top drain is clear of debris and that the water drains away adequately. Please advise your maintenance engineer if the drain becomes blocked or the water does not drain away sufficiently.

MONTHLY:

  1. Clean the exterior of the water cooler cabinet with gentle soap and water.
  2. Ensure the ventillation grilles on each side of the cabinet are clear and are not blocked with lint or dust. Please advise the maintenance engineer if the ventilation grilles become congested with dust or lint which is not accessible from the outside of the cabinet. Please also ensure that the ventilation grilles are unobstructed - there should be no obstruction from 200mm (8") of either side of the grilles.

Six monthly servicing shedule

 

GENERAL SERVICING PROGRAMME ACROKOOL WATER COOLERS

EcoSpa / Acrospa / Acrospa Plus (Non Drainage Unit) Cooler Ranges

  1. Check dispensed water temperature, (should be 10C) and adjust thermostat if necessary.
  2. Check for any leaks and ensure all connectors are secure.
  3. Check refrigeration compressor starting up and shutting off correctly
  4. Check refrigeration condenser fan blade is rotating freely.
  5. Check refrigeration condenser is well ventilated and free from dust and lint.
  6. Check flow of water being dispensed.
  7. Check the general cleanliness of the cooler, spout and Drip Tray.
  8. Ensure water tastes chilled and pleasant.
  9. If filter is fitted, replace filter cartridge (as per instructions).

Acrospa / Ecospa when fitted with Pumped Waste System

Please note, the Acrospa and Ecospa are generally a Point of Use unit, however some of our Ecospa / Acrospa units are fitted with either a pumped waste system or a gravity drain.

Firstly, please note: the pumped waste system is purely for cold drinking water - we have found this system to sometimes be abused ie. the drip tray waste is used for solids (eg. chewing gum) and other unsuitable liquids such as fizzy drinks, chocolate, or hot beverages. This causes fungi and bacteria to grow inside the pump resevoir which in turn causes the automatic float mechanism in the pump to cease functioning correctly. This results in the pump flooding and leaking out of the machine. The pipes and even the drain itself could block.

In addition to the general servicing, every six months the pumped waste system should be treated with a sanitising solution such as Aqua Dosa. Please also check for any blockages within the system.

Should the water cooler be situated in an area where abuse is likely to occur we would suggest the following preventative maintenance:

Weekly: Check the Drip Tray is not blocked.

Monthly: Add sanitiser (aqua Dosa or similar) direct to pump tank or simply pour into the Drip Tray, and allow to stand for five minutes before allowing water to be dispensed into the Drip Tray to flush through the pump. Aqua Dosa is available in 100ml bottles for a single appliance, or 1litre bottles for several water coolers.

 

Slimline / Industrial Cooler Ranges

  1. Check dispensed water temperature, (should be 10C) and adjust thermostat if necessary.
  2. Check for any leaks and ensure all connectors are secure
  3. Check the refrigeration compressor is cycling in and out on thermostat control as water is dispensed.
  4. Check the refrigeration condenser fan blade is rotating freely when the refrigeration compressor is operating.
  5. Check the refrigeration condenser is well ventilated and free from dust and lint.
  6. Check the flow of water being dispensed and adjust if necessary using the following methods. Carafe Filler: Remove spout and lever, and adjust T-Bar accordingly. Bubbler: Remove push button cap by unscrewing hexagonal nut,  adjust stream height by turning the screw anti-clockwise to reduce flow height or clockwise to increase flow height. Replace cap when testing for required flow height.
  7. If the water cooler is fitted with a water filter, replace the filter cartridge are per instructions.
  8. Check the general cleanliness of the watercooler and dispensing taps. The sink top, taps and cabinet of the watercooler should be cleaned regularly. Abrasive agents should not be used as this could scratch the stainless steel material. Gentle soap and water is recommended.
  9. Ensure dispensed water tastes chilled and pleasant.

 

SR/Elkay Cooler Ranges (not including flushing through cooler)

  1. Check dispensed water temperature, (should be 10C) and adjust thermostat if necessary.
  2. Check for any leaks and ensure all connectors are secure
  3. Check the refrigeration compressor is cycling in and out on thermostat control as water is dispensed.
  4. Check the refrigeration condenser fan blades is rotating freely when the refrigeration compressor is operating.
  5. Check the refrigeration condenser is well ventilated and free from dust and lint.
  6. Check the flow of water being dispensed and adjust if necessary using the following methods. Carafe Filler: Remove spout and lever, and adjust T-Bar accordingly. Bubbler: Remove push button cap by unscrewing hexagonal nut,  adjust stream height by turning the screw anti-clockwise to reduce flow height or clockwise to increase flow height. Replace cap when testing for required flow height.
  7. Replace water cooler filter, as per instructions.
  8. Check the general cleanliness of the watercooler and spout.
  9. Ensure dispensed water tastes chilled and pleasant.

 

 

For any servicing queries, please call us on 01799 513631.
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